Use AI to build ecosystems, not just products

Hey HN, I wrote this blog post after spending about a month fleshing out the core features of my solutions studio, Atelier Logos, in an attempt to provide something different from the fly-by-night "AI agent" agencies that are popping up day after day. Something I personally have always stood by is that the customer experience is something that can drastically set a service business out from the massive amounts of competition in the industry, and while that may not sound like much of a groundbreaking idea, I wanted to share how I applied it in practice via a using AI to turn my NextJS landing page into a self-contained PWA that has features which I hope will keep people coming back and using the services like a product.

The two core features have so far ended up being:

1. An Intercom-like chat implementation (That's right, you can build that yourself, don't pay them) which handles text, audio, and video 2. A content curation service using Exa that scrapes relevant content directly to a users profile

This is all tied to each Atelier Logos user/member's profile, and over time I hope to add other features/modules as they come to mind. My question to the HN community is twofold:

1. Do you think these are useful just as a service 2. Do you think they would be more useful as an API for others to embed in their applications?