It's being used in a way where biases matter. Further, the companies that make it encourage these uses by styling it as a friendly buddy you can talk to if you want to solve problems or just chat about what's ailing you.

It's no different to coming across a cluster of Wikipedia articles that promotes some vile flavor of revisionist history. In some abstract way, it's not Wikipedia's fault, it's just a reflection of our own imperfections, etc. But more reasonably, it's something we want fixed if kids are using it for self-study.