Wrapper companies are winning these days because using the AI services directly is literally dumb, due to poor privacy and explicitly anticompetitive legal terms. Using wrappers lets you isolate yourself from the noncompetes, ensure no model training on your content, and enjoy a significantly better user experience.
Maybe one day OpenAI, Google, and Anthropic will wake up to the fact their lame privacy takes (e.g.
- OpenAI hiding the opt out of model training for even when other people use your custom GPTs
- Gemini’s implicit human review of every conversation, Gemini breaking chat history when you opt out of brain rape,
- Anthropic’s impossible-to-logically-satisfy customer noncompete giving them an excuse to read everyone’s chats to verify they aren’t competing
) and customer noncompetes are retarded,
but until that happens, wrappers are crushing them and riding a tremendous wave of innovation without needing to waste money on the most expensive part which is training