I hate this response! Businesses that rely on shitty facebook crap don’t get my business. And hiring someone to make a brochureware website is a maintenance nightmare. Do you work with small businesses much?

Isn’t that still walled-garden garbage, just without the WYSIWYG part?

If you're going to answer their question then why not suggest a solution that results in a website one controls, instead of some very basic "use facebook" suggestion. Facebook and other social media for a business are all good ideas, because as a business, eyeballs is what you want and that means putting up your presence wherever they're found in a way that's relevant to you.

However, any self respecting business owner planning for a stable long-term presence should absolutely also have their own website, and have it made to be as independent, simple and easy to maintain as possible in the context of its technical needs.