Framework sells keyboards for the Framework 13 for ~$30. I can find a Surface Go on sale for as low as $500.
No, I don't think anyone's going to throw out a $500-$1000 device because it needs a $30 part and maybe 15 minutes of work (steps here: https://www.ifixit.com/Guide/Framework+Laptop+12+Input+Cover...) and they could instead replace their laptop with a tablet for a mere $470 more.
So I'm not allowed to disagree? For the record: I think the Framework laptop, while a noble cause, is a foolish endeavor as executed and they will be out of business in 5 years.
I'm assuming you've stocked spare parts because by the time you need a new keyboard, there is a chance they will be out of production (or out of business) and those parts, now rare, will be fetching $100s on eBay.
:shrug: people said the same thing when I first bought my laptop 4 years ago. Parts are readily available today, and I expect them to be so in a year.
If nine years after I bought the laptop I can't get a replacement keyboard, I'll be a bit disappointed that the project failed, but the laptop will easily be net-positive from a cost benefit perspective long before that
When you suggest that a surface go on sale is "a bit more" than a replacement keyboard, you're just wrong. That's not an opinion.
Also with the framework 16 replacing the keyboard actually is a minute. https://www.ifixit.com/Guide/Framework+Laptop+16-Inch+Keyboa...