We saw that there was a gap in the market for laptops that treat Linux as a first-class OS target, and we design our products with that audience in mind. That there are other people in the world who don't need Linux is totally ok.
First class Linux support is requirement #1; Framework's repairability on top of that means there's not even anything else to consider. It will be the third Framework in our house. My wife is happily using the second, having easily switched to Ubuntu from Windows 10(?) when the video cable connection in her Dell XPS flaked out and made the screen useless.