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So Salesforce spent a couple years hyping itself up as an "AI agents" company, failed at becoming a player in the space (because it was all marketing and no substance, as is their MO), and is now turning around and saying "LLMs are bad actually...". Sure bud.

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Saying they're biased isn't a good argument against their claim. You actually have to disprove the claim

I think it’s an argument against paying attention to anything Salesforce publishes, regardless of what they claim.

That would be the definition of ad hom then, anyone can publish science - the important part is if you take off the name is it reproducible and falsifiable. You hope it also is somewhat useful or tells us something we don't already know.

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