Again, sales pitch aside, this is one of the handful of valuable LLM applications out there. Monitoring and observability have long been the exclusive domains of SRE teams in large orgs while simultaneously out of reach to smaller orgs (speaking strictly from an IT perspective, NOT dev), because identifying valuable metrics and carving up heartbeats and baselines for them is something that takes a lot of time, specialized tooling, extensive dev environments to validate changes, and change controls to ensure you don’t torch production.

With LLMs trained on the most popular tools out there, this gives IT teams short on funds or expertise the ability to finally implement “big boy” observability and monitoring deployments built on more open frameworks or tools, rather than yet-another-expensive-subscription.

For usable dashboards and straightforward observability setups, LLMs are a kind of god-send for IT folks who can troubleshoot and read documentation, but lack the time for a “deep dive” on every product suite the CIO wants to shove down our throats. Add in an ability to at least give a suggested cause when sending a PagerDuty alert, and you’ve got a revolution in observability for SMBs and SMEs.