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Comment by unclad5968 | Hacker News Reader

The devs for the game factorio encourage players to post bugs on the forums. The devs use forums as a issue tracker and respond to bugs with fixes. I have no idea if that makes it more satisfying to report bugs or not, but I always thought it was cool.

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I would defibitely file bugs with factorio because of the devs, but never found any. Truly amazing game.

Factorio also has automatic opt-out crash reporter. A lot of people in here are against opt-out, but once they added this years ago, they fixed tons of crashes which were NEVER reported.

The aversion to opt-out exists because it's associated with tech corporations tracking everything in a maliciously intransparent way, using some convoluted opt-out process as an excuse to give the illusion of respect for the user.

If a game just sends info about a crash I couldn't care less.

I disagree and think it should still be opt in. Crash reports tend to include memory dump which can easily include information about the system (environment variables) that the user did not mean to share. It's not unreasonable to pop up a dialog before uploading crash reports which also gives the user an opportunity to optionally add additional information.

factorio needs to be studied in general for the quality of the software, it's performance, and the UI.

The UI has the best productivity-focused design I've ever seen in any GUI application. And its a game. Absolutely incredible.

In contrast, I stopped submitting bugs there because a forum is a terrible place to find and track bugs. Shame because I knew they'd be fixed by an outfit such as Wube.

A forum is better then nothing but a proper bug tracker tends to be less chaotic. Depends on the features of the particular forum software though.

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