It's honestly impressive how bad Mozilla is at communication and its been like this for years.
It's been my experience that I need to take full responsibility for the effectiveness of my communications.
A few years ago, I threw together a PowerPoint show, based on Randall Munroe's Communication comic[0]. I did it for an organization I participate in, that is full of some of the worst communicators I've ever encountered.
It astounds me, how people that get paid to communicate, don't understand the fundamentals.
[0] https://docs.google.com/presentation/d/1qQDAuhGvBvBlZVH2zn_V... (You need to view the slide notes, or it doesn't make any sense).
It seems like the xkcd comic itself is pretty hard to follow. It would probably be better with dialog.
Probably doesn't matter. My experience is that most folks have no intentions of doing what it prescribes, so it's kind of wasted effort.
I stared at it for quite a while, before it “clicked.”
Once it did, the message was obvious.
The PowerPoint was designed to be presented. It’s not particularly useful, just being read. It really needs a narrator that can explain the concepts.
The idea is that it’s possible to communicate effectively, even when it seems impossible, as long as we are willing to take responsibility for the message, and figure out how to make it work. In order to do that, we need to understand the message, the recipient, the context, and the medium.
It also shows how we can lose the message, when we get sidetracked by the messenger or the medium.
That's not my understanding of the XKCD comic, if that's what you mean.
Also, I don't find the comic to be hard to understand. It takes a little work but it's pretty clear.
It has been my experience, that folks really don’t like its message.
"You can lead a horse to water, and it may not drink. If you drag a horse to water, it will refuse to drink, then kick you, and run away."