When my cat died after a few months of cancer treatment, the staff of the animal hospital sent me a condolence card with comments by staff members.
On the one hand, this was a very touching, very human thing to do. On the other hand, this was presumably a work assignment that had to be passed around and completed for staff members to meet their employer's goals, while juggling the other medical and administrative duties at the animal hospital.
So whether this was a good thing or bad thing might depend on how taxing you view it from the staff member's POV.
With the audio book market: it's kind of a similar dichotomy. There's undoubtedly more human touch in the style an audio book is read by an actual human. (Though if that human touch is "stuttering awkwardly because I'm very self aware as I read, you probably wouldn't want to buy my audio book...)
However, for a human to make an audio book, you are asking someone to sit in a room for many hours, being careful not to stutter as they work through a book. If there's joy in that, maybe you see Elevenlabs as an evil company eliminating the human touch in audiobooks. If it's soulless labor, why not replace it with a machine?