Or if you subscribe to David Graeber's bullshit jobs theory, if 80% of jobs are bullshit then what is the problem in reducing the amount of bullshit that needs to be done?
Four days of bullshit instead of five?
Four days of bullshit instead of five?
I noted a recent statistic, which states that the revenue of Chick-fil-A per outlet is more than the revenue of the next three fast food chains combined. And they're not even open on Sundays!
Sunday is one of the days of the week with the highest sales. Chick-fil-A manages to make significantly more revenue in spite of their closure on Sundays. And what could be driving that? That was my point - that good corporate culture (which again does not mean 1-day-off) throughout the company has resulted in one billionaire enterprise out matching the rest.
I literally just mentioned the Sunday day off as a footnote, yet everyone seems to have harped in on that without the context of my parent comment.
Chick-fil-A is very trendy and popular, and they don’t have enough restaurants to meet demand. The customers seem to be driving this, not being closed on Sunday.
If there were 2 equal restaurants, say 2 different McDonalds in similar markets, and one was open 6 days and another 7 days, would we see the Chick-fil-A effect? I’m betting not.
If this was the case, the Filet-O-Fish wouldn’t exist. It was developed by a McDonald’s owner in Ohio where the town was 85% Catholic, and didn’t eat red meat on Friday. He effectively only had a real business 6 days per week and was struggling. The fish sandwich was his answer and turned things around for him.
B&H Photo seems to have a similar (even greater?) customer service drive. More than one poster here has commented that being closed on Jewish holy days (including Shabbat) is not a major deterrent given the quality of customer service and products.
Keeping one's word even when it hurts is a mark of virtue and integrity means such virtue is expressed in a breadth of life activity. Miracle on 34th Street hints on the advantage of "having a heart", even if Mr. Macy saw it as a corporate gimmick.
A McDonalds being closed one day a week because the managers like outdoor activities that day (or to try to achieve a Chick-fil-A effect) would see the ethos behind that behavior informing other behaviors.
Marketing can support a false reputation, but trust is important to social function. Betrayed (or mistaken if you are Roj Blake) trust wounds society.
It's not the result of being closed on Sundays. The entire discussion was about how great working conditions can lead to higher business success. Check the parent comment to mine - Chick-fil-A was a direct counterexample.