OpenAI is not at all profitable right now. Which is their plan. They have from the start been focusing on hypergrowth to become one of the very biggest players. The monitization phase comes later. Probably still a few years from now. Of course it remains to be seen if they are actually able to capture a significant amount of the value when the time comes. There are many other strong players - Google and Microsoft have a massive advantages wrt distribution and data collection. Meta as well. And they have existing profitable businesses, so they can afford to give away "AI" for a long time. Cost to serve users right now is quite high, that will likely go down by a factor 10x over the next 10 years (assuming the energy prices don't go haywire).