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I’ve used them the past 3 years for my taxes, great experience and never had a single issue for what that’s worth

They don’t spam my email and phone unlike Intuit (even after I deleted my account)

Ditto - no spam at all. I do get reminders that it’s time to file, and conveniently, if nothing has changed since the previous year (address, employer, marital status, etc.) then they can pre-populate the form.

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