> if the users aren't actually becoming proficient by using the app
Learning a language to fluency requires real commitment, and I’d say an app could never possibly do it on its own. One of the most key things Duolingo gave me was consistency and a lack of an excuse to constantly practice and learn. But you also have to (and I did) use the language daily, watch content in the target language, travel and speak with locals in the language, etc. I’m not sure where Duolingo ever claimed that it alone was enough to actually reach proficiency or fluency.
Duolingo’s gamification and streaks and leaderboards gave me a reason to put a lot of effort into learning the language, and I don’t know where I’d be without it. There’s a lot of things about Duolingo I don’t love but I’m incredibly grateful that it exists.