Mr. Bates vs. the Post Office [TV Series] (Horizon IT Scandal)
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Investigations revealed Horizon's defects, leading to a £58 million settlement in 2019 and the overturning of many convictions. By 2024, over 100 convictions were quashed, with compensation costs exceeding £1 billion. The scandal highlighted governance issues and the Post Office's role as a private prosecutor.
The Horizon system, despite updates, remains controversial. The Post Office plans to replace it with a new cloud-based system, acknowledging significant flaws in the software that affected financial records.