Some notes:
* The actual site isn't great. The casual style logo and professional looking site appear to be at odds with each other.
* I'm not keen on the price model. It would make more sense (to me at least) to have a limited number of tours as opposed to tour runs. What happens when I reach my tour run limit? Does the functionality disappear? Do I get charged more?
I do like the product though.
Agreed on the logo, its a stop-gap logo for now. We are in the process of getting it professionally done.
Regards the pricing model, the reason we limit on tour runs is because most SaaS products need a bunch of tours. Maybe one for getting started, another couple for common tasks and so on. Even a tiny app in private beta might need 5-10 tours.
With tour runs, the intention is to segment on traffic: products in private beta or low traffic apps might be on the basic plan. Products that have some more sign ups and some early revenue might fit on the next plan, while higher traffic sites and some steady revenue might fit the third plan.