People usually see the product rather than the process.
People usually see the product rather than the process.
What breaks this (and prevents the free market from working as intended) is lack of said knowledge, i.e., information asymmetry. In case of the milk example, I think it mostly comes to two factors:
1) Lack of this awareness is financially beneficial to respective industries. (No need for conspiracy theories, but they sure as hell not going to engage in educational campaigns on these topics, or facilitating any such efforts in any way, including not suing them. Further complicated by the fact that many these industries are integral parts of many local economies, which would make it in the interest of respective governments to follow suit.)
2) The facts can be so harsh that it can be difficult to internalise and accept reality.
Even still, many people do learn and internalise this—ever noticed the popularity of oat and almond milk in coffeeshops, even despite higher prices?—so I think it is not unreasonable to expect this in certain ML-based industries, either.
But personally I can't see how the popularity of oat and almond milk in indepenent coffee shops tells us that much about how people perceive the inner workings of chatGPT.