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Amazingly the app is on the governments list of approved apps. The scandal is what they’re discussing on there: highly sensitive information you normally go to very secure channels to talk about.

My understanding is that it was added fairly recently at that, and already this has happened. This must be a record time in "change of policy leading to the most embarassing result". Only a couple of months!

According to the article: "TeleMessage has been used by the federal government since at least February 2023"

I don't know if that use was authorized or not.

This is a pitfall of having an approved software list (whitelist).

Malfeasance or misfeasance could include flat-out spyware versions of software, often made available in internal "software stores," instead of legitimate software distributed from the developer or through official channels.

The app exists to comply with the regulations, was my understanding.

Based on pure guesswork I'd say that you higher up the person, the less the rules apply.