Could Microsoft deny the request from the US government? I guess not, but i am not familiar with US laws for US companies…
Same for refusing orders. It may change nothing, like in this story:
> One commander ordered a sapper to put two old women in
> a certain house ... and to blow up the house with them.
> The sapper refused ... The commander then ordered his
> men to put the old women in the house and the evil deed
> was done.
https://en.wikipedia.org/wiki/Al-Dawayima_massacreBut people sometimes still do it.