I don't lurk the github, so I'm just assuming there are a few accounts that disagree with UI improvements just to kill time and fake debate.
But yeah that UI is just awful.
Further, you mention any UI issue on the subreddit and you get banned. Yeah...
Really a shame, Fedora + Google's Office Suite has been a near complete replacement for me. Although Sheets could be improved a bit.
Notice how they say “No PR” on every single repo ? So for sure no PR was open.
Putting a bit more energy, you are redirected to a whole other system which I have never seen anywhere else (and in this case; unique doesn’t mean good). After 5 minutes of trying to navigate what is probably the least intuitive software forge I ever had the displeasure to witness, you understand that clearly these guys live in a different UI/UX bubble than the rest of us.
When I go to a restaurant and order a steak, and it arrives and tastes awful, the waiter does not have the right to say to me "if you don't like it, cook it yourself". The chef does not have the right to say to me "tell me exactly what I did wrong, since you're claiming you're an expert on steaks".
No. Anyone can complain about a thing, and the fact that they haven't tried to fix the code themselves is utterly irrelevant.
It's trivial to throw a million or two dollars at making sure some project ultimately goes nowhere (but survives), and that particular bugs don't get fixed or particular features don't get added. I've got no story to tell, and I've never heard solid evidence of it happening, but it would just be unbelievably tempting to do.
As far as I can see, awful UI never stops people from using software that is "mandated" or "default". I mean have you seen Windows? MS Office? Web sites? Mobile apps??
Mind, I barely actually use any Excel/Word/PowerPoint software, but I often have the feeling that a lot of user complaints for these types of things simply come down to: "It's not what I'm used to, therefore it's terrible.".
With new stuff, the blame will always lay on the new software even in situations where it's lack of skill or attention from the user.
I remember a University I used to work at as a dev moving a few classes of a few loud professors from open source Moodle to a paid product, and professors basically replicating Moodle's discussion board functionality by creating public wikis and hoping students wouldn't mess up when editing.
One day one professor approached me wanting a way to prevent students from messing up the "fake discussion board". He got a mouthful from the Dean who was nearby and was footing the bill of a few thousand per month on the expensive SaaS.