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Comment by amjnsx | Hacker News Reader

Are you talking from experience with DoorDash or Deliveroo? This has not been my experience with Deliveroo in London, UK. There’s just no way I could get the same food quicker, everyone is on motor/pedal bikes so delivery is usually about 20-30 minutes. Food is always hot on arrival bar the odd item (Nandos chips specifically, always cold).

Also I’m ordering Deliveroo specifically so I can get the time back, that’s the price you’re really paying - I had a long day at work and I want the time to relax and not spend it sourcing and making dinner.

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Not my experience in London. In any zone that is not Zone 1-2, or other Deliveroo hot spots, my experience has always been not great with times that do reach also the 45 minutes to 1h for food delivery. We still do it occasionally _because we are lazy_.

However, we did draw some lines as some foods are not enjoyable in case one of those long wait times happens (e.g. pizza, burger, cooked meat dishes, etc).

Zone 2-3 here; Deliveroo is the only service that failed to even turn up, delivered to the wrong address then tried to blame me for "putting a pin in the wrong place" which I did not. Worse service ever.

Yeah, I never had cold food delivered. Maybe that's a US thing where you live 50km away from the restaurant or something.

I am in Spain and the only restaurants that these services propose are in a 5km radius so it is often easier/faster to walk, cycle or take the motorbike to said place. The apps hide all stuff on other sides of the city so I wouldn't be able to order from 50km away anyway.

In the US and none of the food delivery services deliver from some place as far away as 50km. I don’t know why you think that would be necessary in the US. That being said I have never received a food delivery that was cold or that wasn’t delivered in a timely manner.

I was poking fun at the fact that distances in the US tend to be bigger than e.g. in Europe, I figured that the delivery apps don't allow for that much of a range. Since I've read the complaint about cold food frequently, but like you have never received cold food, I figured it must be some US specific thing (but I guess not).

If the restaurant is 30 miles away it's also going to be cold if you pick it up yourself and drive all the way home. And you'll be driving roughly twice as far, assuming a delivery drivers was positioned close to the restaurant.

Nando's chips are cooked fresh when the delivery driver arrives so that they're as fresh as possible. The probelm here is that chips travel horribly.

Would recommend an air fryer for this; They are basically made to reheat things with oil on them already.

If you have to reheat stuff, you've lost most of the appeal of delivery.

If you're going to be using an air fryer why bother with delivery then? Just put frozen food in there at that point for 10% of the cost of delivery+tip and you're eating sooner to boot.

This is a truly wild suggestion.

I am in Spain. So Uber Eats and Glovo are the most common services but they are equally bad anyway so I wouldn't expect Deliveroo to be better.

French fries don’t travel well.

French fries often don't travel well from the kitchen to the table. The hamburger/fries/related seems to be a pretty bad target for food delivery. Pizzas can at least be put in a warm oven which I do even if I'm just picking something up myself.

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