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I'll always be amazed at how Skype went from being top dog in 2010 to not even being considered a choice in 2020. How did Microsoft drop the ball so hard that when the Pandemic rolled around everyone decided to use the then-unheard of Zoom instead?

Taking a general public lens here. For vidya, Teamspeak/Mumble provided better quality & latency but Skype remained king for its ease of ad-hoc calls until Discord blew it out of the water.

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Skype was built on p2p for 2000s internet. It was great technology at the time, but completely wrong choice for 2010s with smartphones and huge chat groups.

If we went back in time the only way to truly save skype would be to basically make discord and gradually replace skype with it, keeping the userbase. This would be way harder than just making discord because migration is harder that writing from scratch and getting that migration approved in a corporate setting is insanely hard.

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