UnitedHealth Now Has 1k AI Use Cases, Including in Claims

We've gone from "A computer cannot be held accountable so a computer cannot be allowed to make managerial decisions" to "A computer cannot be held accountable, and therefore makes a very effective layer of insulation between companies and the people those companies have decided will die."

Well said.

What’s even more astonishing is the nonchalance with which this BS is being published, let alone spewed by a CIO who clearly has used ChatGPT to generate some buzz and justify the next round of layoffs due to AI.

Rubber stamping plausible deniability. What every CEO and capitalist desires.

UHC uses AI for 1000 use cases and meanwhile is getting sued for inaccurate adjudication of cases using AI.

Does replacing unqualified medical case specialists with AI seem to be the right use case?

https://www.statnews.com/2025/02/13/lawsuit-unitedhealth-art...

> More than 90% of the claims UnitedHealth processes every year are auto-adjudicated—meaning that software automates a decision based on the information provided.

Honestly AI could be an improvement. More concerning is that a company with so much medical information is using vibe coding for software systems.

https://archive.ph/6km9k