ask 10 people on the street about chatgpt or gemini and see which one they know
The names don't even matter when everything is baked in.
Slack? Zoom? Teams?
I'm sure you'd get a somewhat uniform distribution.
Ask the same today, and I'd bet most will say Teams. Why Teams? Because it comes with office / windows, so that's what most people will use.
Same logic goes for the AI / language models...which one are people going to use? The ones that are provided as "batteries included" in whatever software or platform they use the most. And for the vast majority of regular people / workers, it is going to be something by microsoft / google / whatever.
The fact that people know Coca Cola doesnt mean they drink it.
That name recognition made Coca Cola into a very successful global corporation.
Knowing and using are not the same thing.
40% of the US is a huge customer base.