I know two people with that exact model of 3D printer. Both printers are routinely out of commission for weeks on end due to some failure that the owners lack either the technical expertise to diagnose and fix or the desire to pay exorbitant prices for proprietary replacement parts to fix (or both). Meanwhile my Ender 5 is always chugging along, and is never out of commission for more than a day or two while awaiting replacement parts from Amazon that cost between a few cents and up to maybe $20 each.

I don’t actually think Bambu makes unreliable printers; to the contrary, they are excellent machines that, if anything, are much more reliable on the whole than Creality. But they’re kind of like sports cars, in that their target market is either people who want something fast and flashy and are willing to throw money at any problems to make them go away, or for technical types who want something they can take out on the track and don’t mind wrenching their own machines. The problem is that Bambu printers are marketed and touted as being great for beginners, and while they certainly make it easy to get into 3D printing for nontechnical people, I think most of them will end up ultimately being disappointed at either the lack of customization they allow or amount of time, effort, and money required to diagnose and fix them when something goes wrong.