Seems like the same issue as the evil vector [1] and it could have been predicted that this would happen.
> It's kind of a wild sign of the times to see a tech company issue this kind of post mortem about a flaw in its tech leading to "emotional over-reliance, or risky behavior" among its users. I think the broader issue here is people using ChatGPT as their own personal therapist.
I'll say the quiet part out loud here. What's wild is that they appear to be apologizing that their Wormtongue[2] whisperer was too obvious to avoid being caught in the act, rather than prioritizing or apologizing for not building the fact-based councilor that people wanted/expected. In other words.. their business model at the top is the same as the scammers at the bottom: good-enough fakes to be deceptive, doubling down on narratives over substance, etc.
[1] https://scottaaronson.blog/?p=8693 [2] https://en.wikipedia.org/wiki/Gr%C3%ADma_Wormtongue