Why Do 26 Million Checked Bags Go Missing Every Year?
cntraveler.com
cntraveler.com
Play on "You can't professionalize unless you federalize," agreed Senate Majority Leader Tom Daschle, D-S.D.
"The arrival of the TSA, which should have heightened security throughout airports, actually created an opportunity for petty thievery, he says. “When you have the TSA and local law enforcement watching for terrorists, this takes the priority off of thieves stealing luggage from the carousel.”
My answer: Because they contain valuable things.
When I used to travel with checked baggage, it almost always got stolen or lost. Bad luck? No. I would pack expensive cameras. I now only put cheap clothing and nothing metal in checked baggage. Everything valuable comes with me by hand, and when that isn't possible is shipped using a more secure carrier like FedEx. Since not packing valuables, I've never had a single bag lost.
The fact is that baggage handlers at airports are criminals who make money stealing things. There are exceptions, I am sure a few are honest. Not many though.
26 million bags were not lost - most were delayed in connection. Which means you ran to your next flight and made it just in time, but your bag travels slower than you do. In any case, you got it back a few hours or a day later, all contents intact (or did you cheat the insurance? haa? :)
Few (although some) baggage handlers have the time to ruffle through your bag ni the short time they strive to load, unload, and transfer hundreds of bags from one flight to the next twenty.
The fact is that most baggage handlers are honest, while a few are not. Like in any business.
Sorry, but you're wrong.
26 million bags were not lost - most were delayed in connection. Which means you ran to your next flight and made it just in time, but your bag travels slower than you do. In any case, you got it back a few hours or a day later, all contents intact (or did you cheat the insurance? haa? :)
Few (although some) baggage handlers have the time to ruffle through your bag ni the short time they strive to load, unload, and transfer hundreds of bags from one flight to the next twenty.
The fact is that most baggage handlers are honest, while a few are not. Like in any business.
Edit: Thanks for the downvotes. Lovely. For refuting the OPs ridiculous claim that:
"The fact is that baggage handlers at airports are criminals who make money stealing things. There are exceptions, I am sure a few are honest. Not many though."
I worked in baggage handling for 10 years. I never saw anyone steal anything from any bags. Nobody opened any bags without witnesses (supervisors). I saw delayed bags due to - in order by reason - 1.) misconnection due to delayed flights, 2.) baggage airport system failures 3.) Weather (indirectly causing point 1, 2 and 4) 4.) Human error (rare).
I'm sure the baggage handlers that do that don't make it obvious to their co-workers.
Your experiences seem to be exceptionally bad.
I'd be interested to hear what airline and routes you traveled. And did you have connections? Also, do you mean that some objects were stolen or the whole bad disappeared?
I regularly traveled internationally with lots of expensive gear in my checked luggage and never had it lost or stolen. But usually I travel on direct flights with no connection.
That's equal or higher to FedEx's loss rate, based on numbers I've seen inferred from their insurance rates and the assumption that the insurance rates are set to at least cover their costs.
Given that checked bags cost money now, why not send your bags by FedEx to your hotel? You'll likely reduce your risk of losing them, and you won't have to deal with carrying them to and from the airport.
Not as much as FedEx. Checking a 50-pound bag with United from SFO to AUS costs $25. Shipping a 50-pound package via FedEx costs twice as much, and that's assuming you can afford to be without the things in your bag for up to 4 business days. If you can't, overnight shipping is $288.
I often travel for weeks at a time with no more than a Skyway 'carry-on' model bag and my laptop bag, both of which are carryable onto all US airlines at least. If I were somehow restricted to one bag, I could stow my laptop in my carryon if necessary, but I'd worry more about it getting banged up.
Timing: When you check your bag, it travels with you. As a result, it arrives at the same time as you. It also spends the minimum amount of time outside your possession. These two traits are desirable to travelers.
Cost: If you were to ship your bag, most travelers would need overnight service, because travelers simply don't pack two or three days ahead. The cost of shipping your travel supplies overnight isn't going to offer a cost advantage to the $25 (estimated) it costs to check your bag.
Marginal return: Yes, it would be possible to plan ahead and ship your bag through a parcel carrier's ground service, but depending upon where you're traveling to, that can take 5 days. That's a lot of planning, and the marginal increase in risk (of lost baggage) doesn't offset the time and effort required to "optimize" against this risk.
I'm actually surprised that it comes down to the pilot's call - you'd think that their job is to just worry about flying the plane, not whether baggage has made it or not.
Yet I've heard they can get orders to wait f.x. for premium clients.
SOME pilots on regional flights make a really low salary, but that's because they experience requirements for them are incredibly low.
Working those jobs is like a continuation of school, except you get paid just enough to buy food, instead of paying for the right to fly.
Most regional jet pilots barely make enough to survive after they have a 4 year degree and have qualified for a number of ratings (licenses).
After becoming a regional pilot, they then have a shot (small percentage chance) of working for a major carrier making approximately $50k per year (this would be someone in their late 20s early 30s applying for that job in most cases). If they are lucky they will make captain 20 years down the road and make $150k.
http://www.glassdoor.com/Salaries/pilot-salary-SRCH_KO0,5.ht...
Average salary for a pilot at American Eagle - a regional airline affiliated with American - is 46k. Average salary for a fast-food manager/assistant manager are 33-39k (see my link upthread).
http://www.aviationinterviews.com/pilot/payrates/American-Ea...
Notice how the FO (first officer) also called copilot starts at $21,669?
Here is the shocking thing, if that same guy got a job as a store manager at American Eagle Outfitters, he would make almost 50% more: http://www.glassdoor.com/Salary/American-Eagle-Outfitters-Sa...
And, before you say you should compare captains wages with manager wages, remember, the guy flying the plane is way better qualified to run an American Eagle Outfitters than the manager.
But, what is the upper limit at American Eagle??? Well after you put in 20 years of service and you fly their absolute biggest jet you can expect to make just under $85k per year: Here is what you fly: http://en.wikipedia.org/wiki/Embraer_ERJ_145_family
I'm not saying piloting is a bad job, I'm just saying that there are a lot of low paying jobs out there in Aviation and I think it is funny how little information people have on the topic. In short, it isn't "total" bullshit.
Really?
Pilots http://www.payscale.com/research/US/Job=Airline_Pilot%2c_Cop...
McDonalds http://www.payscale.com/research/US/Industry=Fast_Food_Resta...
"On the low end, first-year pilots at US Airways would, theoretically, earn a minimum $21,600 a year. For that, they would work 72 hours a month at the controls of a plane (lots more hours are involved in flight preparations, overnights and sitting around waiting)."
Stewardesses face similar issues, though I think some get below minimum wage while doors are not closed.
Its not the glamorous industry make it out to be, it can be worthwhile pay wise if you stick with it. Which is similar to many other jobs.
My cousin lived with his parents for many years flying jets for a feeder airline. He really didn't feel he was doing well till he was flying as Captain with 100+ seat jets.
Now I'm living in the US. Every time I travel (either inside the US or to South America) I feel like American companies are not even trying.
Considering you can regularly fly NYC-SFO round-trip for about $250, a distance of 5000 miles, I think they're doing a pretty good job.
If you want free food and nicer seats, fly first class.
I would search by that, if it was an option. But in practice most (airline, aircraft) pairs all have the same entertainment options, so you can figure it out yourself with a little googling.
On the seniority note, the Vietnam era pilots must be mostly retired by now, they used to dominate the seniority charts. People would get trained to fly by the military and then go straight into the airlines afterward.
Pilot(s) - *Doing pilot pre-flight things*
Gate Agent - "Alright, gate's closed, you're all clear!"
Ground Crew - "Alright, baggage is done, you're all clear!"
Pilot(s) - *Done doing pre-flight things*
"Okay, let's get permission from air traffic control to start taxi."
I imagined that whether or not all the bags (or even passengers) made it was of little concern to the pilots.I'm imagining the pilot nonchalantly pulling away from the terminal while late passengers are spilling out of the terminal connector.
The pilot has to know what's happening with his plane (e.g. are all the bags loaded or not) and is the final authority on everything that happens with the plane, so it all just comes out of that.
I recently landed at SFO, near midnight, and found that their handlers had completely sheered a wheel of my suitcase. The pull handle was also busted. And this was a bag tough enough to survive 15 years of use without trouble.
Exhausted, I went home, thinking I could deal with it in the morning. JetBlue told me that they weren't taking responsibility for anything reported more than four hours after the fact "to reduce fraud", they said.
Here's the thing. They know how many bags they ruin. They also know that the likelihood of a person buying an airline ticket in order to get a "free" suitcase is vanishingly small. So they can tell that while it's possible I'm hustling them, it's also very unlikely. Chances are good that they simply destroyed my bag. But instead of paying for it, they added insult to injury by stating "we have no idea whether or not you're a criminal" before telling me the four hour rule was written in stone.
That's got nothing to do with avoiding fraud, and everything to do with avoiding responsibility. I suspect I'd have gotten the same treatment (or worse) elsewhere, but still, Jet Fucking Blue.
I make some pretty tight connections and my bags always seem to make it (knock on wood).
Sometimes I wonder if my luggage is even on the same flight as me. We have to check in so early these days, it would not surprise me if they chucked my bag onto any next flight that will get it to my final destination before I do. Probably not... but maybe.
A family member of mine worked for an airline on the ground post 9/11 and, barring a major issue at the departing airport, there weren't very many problems. The worst circumstances were short layovers (which usually arrived on the next flight and sent to their address) or reroutes to the wrong destination (which this person took the fall for, obviously, as it was all in their control).
My point is just that 1% is a pretty reasonable margin of error. If I worked on a team with 1% or less of errors over a life of a project, I'd be ecstatic. But, reality prevails. Email/Gmail, websites, cell networks, car accidents with hours of waiting, etc. all happen. Usually, only a small number are affected (or for a small duration).
Additional funny bit about that: The flight I got bumped from was from Seattle to San Jose with a layover in San Francisco (don't ask). I was able to get onto another flight to SFO a couple hours later but was going to be on Stand-By for the SFO-to-SJC leg. So I just arranged to have some one pick me up at SFO rather than stand-by for that last (short) leg. They picked me up at SFO and we drove straight to SJC to get my bag. Only... my original flight had been severely delayed so I actually made it to SJC before my bag... which left SEA a good 2 hours before me. o_0
I mean, seriously, this is the whole point of their job, and yet websites keep going down. Sadly, they fail at their job.
The physical world is much more difficult than the digital world. If the best and brightest can't maintain 100% uptime on a website, don't expect 100% success with something infinitely more complicated.
That's a ridiculous excuse. The police, FBI, or whatever law enforcement agency could put hidden cameras and microphones in various luggage--packed with expensive things that are worth stealing--as part of a sting operation. If there's a serious problem (keeping in mind that the average loss is 0.5%), then they'd be able to nab the crooked TSA agents or baggage handlers after just a couple dozen runs.
The reason this is not done is because this is boring to police. It is not a glamorous or interesting kind of crime to solve, and nor does it make money like speeding tickets or parking tickets.
I live just close enough to make infrequent trips. I'm sure if I had to fly more I'd feel differently about the matter.