> Due to WhatsApp’s end-to-end encryption, messages sent between two users are only readable by them; even the service provider cannot decrypt the contents of the messages. This prevents any third party, including service providers (WhatsApp, Telegram), from accessing the messages
> no verified evidence to suggest that the government is directly accessing private WhatsApp chats
> WhatsApp itself does not store message content, and it explicitly states that it cannot and does not produce the contents of user messages in response to any government request
Reading between the lines, it sounds like they're getting encrypted chat content directly from the phones (and also metadata from providers).