I find this way of looking at LLMs to be odd. Surely we all are aware that AI has always been probabilistic in nature. Very few people seem to go around talking about how their binary classifier is always hallucinating, but just sometimes happens to be right.

Just like every other form of ML we've come up with, LLMs are imperfect. They get things wrong. This is more of an indictment of yeeting a pure AI chat interface in front of a consumer than it is an indictment of the underlying technology itself. LLMs are incredibly good at doing some things. They are less good at other things.

There are ways to use them effectively, and there are bad ways to use them. Just like every other tool.