> As a designer, I value the experience product I create provides to the users. And this was not even a bad experience; it was actually harmful.
$229 per year on a closed source product and this is the level of quality you can expect.
You can have all the respect for users in the world, but if you write downright hazardous code then you're only doing them a disservice. What happened to all the metered internet plans you blasted for 3 months? Are you going to make those users whole?
Learning from and owning your mistake is great and all, but you shouldn't be proud or gloating about this in any way, shape, or form. It is a very awkward and disrespectful flex on your customers.