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Comment by davidkl | Hacker News Reader

That person apparently didn't talk to copy writers, photographers, content creators and authors.

Or customer service. My last few online store issues have been fully chatbot when they used to be half chatbot for intake and half person.

Same, after a little back and forth it became obvious I was not talking to a real person.

I like to get the chatbot to promise me massive discounts just to get whoever is reading the logs to sweat a little.

I have survived until today using the shibboleth "let me speak to a human" [1] The day this doesn't work any more, is the day I stop paying for that service. We should make a list of companies that still have actual customer service.

1: https://xkcd.com/806/ - from an era when the worst that could happen was having to speak with incompetent, but still human, tech support.

It no longer works for virgin media (UK cable monopoly).

I got myself into a loop where no matter what I did, there was no human in the loop.

Even the "threaten to cancel" trick didn't work, still just chatbots / automated services.

Thankfully more and more of the UK is getting FTTH. Sadly for me I accidentally misunderstood the coverage checker when I last moved house.

> is the day I stop paying for that service.

You're acting like it's not the companies that are monopolies that implement these systems first.

> Many of these occupations have been described as being vulnerable to AI: accountants, customer support specialists, financial advisors, HR professionals, IT support specialists, journalists, legal professionals, marketing professionals, office clerks, software developers, and teachers.

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