A Guide to Cutting Through AI Hype

> "One example I heard: Microsoft integrated AI into Word and other Office tools--and the first thing most users tried to do was figure out how to turn it off. That tells you something. These companies aren’t necessarily in touch with what people want or need."

I mean, the people who spend most of their time in MS Word and other office tool are the majority group who are not incentivized to do resume-driven-development, and less tool they have to master, less overall mental stress they need to bear. This group is interestingly also very difficult to train unless they are forced to, as this group is often protected by job security due to being government worker, regulatory duty(banks/insurance/audits/finance/medical etc.), union/work-council member, basic necessity, or employer lacks any incentive to invest in automation because re-training a biological being is much less expensive and more fail proof in the long term.

Microsoft is aware that, given the opportunity, they can replace a vast majority of these group in a heart-beat, but manipulating the incentive is difficult as of now. However, they are prepared and will continue collecting data(by adding these features and having data to show how someone was doing basic tasks and how someone taking the time to learn has delegated their duty to these tools) to be ready once they can deploy the automation.