- http://www.theage.com.au/travel/travel-incidents/seat-swap-o...
- http://www.smh.com.au/travel/travel-incidents/nurse-humiliat...
- http://www.telegraph.co.uk/comment/personal-view/3634055/Com...
If that's standard policy in the airline industry, then half of the adult population wouldn't be able to help the poor child even if they wanted to.
As an investor I looked into United and I believe the issue was that, being staff owned for a long time, there was no effective management and poor performers could not be fired. As a result a culture of not-my-problem arose. Cultures, once established, are hard to shift.
I remember coming in to the US on a 16 hour flight, I was having trouble getting my bag out of the overhead compartment and was treated to an extended harangue by a fat, ugly, unpleasant woman (stewardess) about how stupid all men were. All I needed not to hear after a long trip (with another 8 hours to travel to look forward to). This was in business class. Last time I traveled with United.
1) A child approached by an adult man = everyone is alerted.
2) A helpless child that should be helped = nobody cares.
It seems that in case 1 it's more about getting the bad guy then to help the child. This is all sorts of crazy if there is any truth to it. I'd love to see a study on this.
Another way to look at it is that the worst outcome of one is the child gets lonely and scared for a small period of time, the worst outcome of the other is they get kidnapped and worse.
That said, I'm playing devil's advocate here, not arguing that the above logic should be used by anyone.
Actually the outcome could be the exact same thing in both cases.
* Yes, it is negligible. For every scare story you hear, thousands of people interact with minors with absolutely no issues at all.
Just today a man was ordered to move his airline seat away from two young children. Until he proved they were his children.
In another story out today a woman aggressively approached a man and threatened him with arrest for taking his own children to a store.
Another man found a lost child and returned the child to its mother, only to be abused and threatened by the mother.
You see enough of this, eventually you conclude "OK, have it your way".
Edit: There's more on wikipedia [2].
[1] http://www.telegraph.co.uk/comment/personal-view/3634055/Com...
[2] https://en.wikipedia.org/wiki/Airline_sex_discrimination_pol...
This is especially notable in the social media heavy environment we're in now. I personally know someone who got shouted at because he led a kid to customer service so their parent could be found; posted the event to Facebook, and now everyone he knows (who read the article) is going to be a little less likely to help.
There's a reason Good Samaritan laws had to be put in place; people have been prosecuted for attempting to help others in good faith, and that led to others not trying. Shitty situation, but that's how it goes.
If you are a grown adult male in the USA, you will have experienced this. People believe these stories because it aligns with their own personal experiences.
So while few of us have actually been arrested for talking to a minor, and definitely very few have ever had to deal with the police over this, a large portion of us have felt the accusing stare for daring to interact with a child. We've felt the suspicious eyes of every single mother on us as we jog past a playground. We've seen our colleagues and acquaintances make paranoid, disparaging remarks about strangers around their children.
We're not scared of children because of a few scary stories in a few newspapers - we're scared of children because this happens incredibly often and the scary news stories demonstrate just how far these situations can escalate out of control.
So: Do you want to risk a 1 in a million chance of someone tsk tsking at you until you explain yourself to help a little lost girl? If your answer is "no" then I think that makes you kind of a bad person, just like those United employees.
You could look at it this way: The only way of increasing the perceived probability that an adult talking to a child is just being nice is to increase the number of times that exact event happens.
Just like it's a 100% result if your plane crashes. But we know that, statistically speaking, airline travel is safe and crashes are pretty rare.
So, of the million of interactions between men and unaccompanied children, how many result in some crazy, unjustified child-molester accusation? I'm guessing it's about the same as the percentage of flights that crash.
I don't believe that a handful of anecdotes, considered in isolation, are a good basis for making decisions.
However the benefits to the person helping the child is minuscule compared to the risk of ending up in prison and being added to sex offenders list. It is minuscule even compared to the risk of undergoing a criminal trial.
At no time would another passenger be in a position to assist. The only people who could have helped were likely United's staff and the out-sourcing firm (who are also by extension United staff).
He didn't say anybody (other than United) was responsible.
> Not making sure an unaccompanied minor gets to her next flight is not "lack of human decency".
I'd say not helping a fellow human in distress, especially a vulnerable one (such as a child) in a situation where you can help at next to no cost, definitely qualifies for "lack of human decency".
> "I want to know who the the passengers were sitting next to this child were that didn't help her with her transfer."
And, no, you don't know she was in obvious distress, nor do you know the passengers next to her were aware of her problem as they were disembarking.
Not taking the time to help a child to the next gate is normal, any rational actor would expect the airline to take care of it; the fact that they did not does not mean the other passengers lack human decency, what the hell.