>As it happens, the jury did find that the other driver was negligent, which, if justice or decency were priorities for Progressive, will result in them finally honoring Katie’s policy. At this point, I hope you’ll forgive me if I wait for it to actually happen.

Sounds like the guy wasn't at fault. So he shouldn't have been liable, and he shouldn't have paid, so the insurance company shouldn't have paid on his behalf.

MattFisher even states:

>Now, I don’t discount the possibility that Katie was at fault in the accident, but it never really looked that way. The only witness who gave a statement on the day said that Katie had the light, etc

If you want life insurance, buy life insurance. Don't expect car insurance to be life insurance because you died in an auto collision, which was apparently no ones, or at least no one's conclusively fault.

I'm sorry for the loss of the Sister in this story, but I don't think progressive is doing something massively evil here (And I'm unwaveringly pro-consumer in most cases).

Also, flagging this, doesn't seem apropos to HN.