In hindsight, the progress Microsoft made in the ten years between Windows 3.0 (1990) and Windows 2000 seems incredible. They transitioned from a 16-bit shell running on top of DOS to a fully-fledged operating system with a hardware abstraction layer, preemptive multitasking, permissions, a registry, proper device drivers etc.
Twenty-five years later, there has been basically no progress.
At a minimum, I would have expected something like the Knowledge Navigator