But there is actually one reason I am going DIY next time. 'uname -a'. They ship with very old kernels. I suspect the other utilities are in the same shape. They have not updated their base system in a long time. I suspect they have basically left all of the amazing changes the kernels have had over the past decade out. They are randomly cherry picking things. Which is fine. But it has to be creating a 'fun' support environment.
I'm a full time dev and even having my home assistant breaking every time I think of upgrading it, is annoyance enough. My home lights and what not are down for two hours and I'm mostly installing HA from scratch and recovering from the backup that I've started to take since the last collapse.
A NAS is a way more critical device and I don't want to lose my data or needing to spend 2 weeks recovering data under an anxiety attack because I hastily did one upgrade.
Synology’s market is the intersection of:
People who have lots of pirated media, who want generous storage with torrent capabilities.
People who want to store CCTV feeds.
People who find the cloud too expensive, or feel it isn’t private enough.
People with a “two is one, one is none” backup philosophy, for whom the cloud alone is not enough.
Tiny businesses that just need a windows file share.