this is probably good advice, but seems a little off to use "customer" in an article that feels like its trying to appeal to everyone, not just customers of langchain
> If you do use a framework, ensure you understand the underlying code. Incorrect assumptions about what's under the hood are a common source of customer error.
that was a quote from anthropic's blog (not us saying it)... our Ghost theme does not make it super apparent what is a quote :/