Why do successful tech companies fail so often?
thestar.com
thestar.com
Looking at the graphs at the top-Hewlett Packard, Nokia, and RIM all took heavy hits from not recognizing disruptive innovations until it was too late, and lost a huge chunk of their marketshare as a result.
Dude we're talking about an article in thestar.com, not an academic journal or a book. The business phenomena he's describing are not new and have been researched elsewhere.
But you're absolutely right in that it's not unique to tech, it just happens more slowly elsewhere.
While there are many lessons in there one theme stood out for me. Companies grow by listening to their users and providing what they want. They then fail when managers start to believe the products success is due their brilliance so stop listening and start telling the customers what they want.
I think listening to customers is fine when you're trying to provide a better version of something that already exists. I don't think it works when you're trying to create something that doesn't exist yet.
This article isn't data it's anecdotes, there's no serious comparison of tech companies vs. everyone else.
Also, it focuses exclusively on public companies, software companies aren't steel manufactures, they don't need billions in public money to create profitable businesses. Software is for the most part a cottage industry. eg. Instagram (yes, it's $1 billion but it's 11 people)
If you look at any of the players involved in the article and examine that case in depth it has a lot more to do with obvious mismanagement than being a tech company.
Q: What killed HP? Carly Fiorina.
Q: What killed RIM? Two CEOs and three CFOs.
Facebook is hardly dead it's got $10 billion in the bank, and the largest company in the world is a tech company
They can't recreate the early magic because they couldn't have created the conditions for it in the first place.
They just came in later to help monetize after the business models were in place.