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Comment by adrianmsmith | Hacker News Reader

I've only ever left one bad review on Amazon. Chopsticks, they came bound together with some sticky tape. Sticky tape left a very sticky area just where your hands go that I was unable to get off despite a lot of effort scrubbing, washing, and so on. I left a polite constructive review saying they were good chopsticks but watch out for this stickiness issue. My review was declined by Amazon on the grounds it didn't meet their "community guidelines" (without elaborating further on which rule I'd supposedly broken).

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Ok, well I've left nine 1-star and many other 2 or more star reviews and none of them have been removed for any reason, so I would say you got unlucky and that I stand by my comment that Amazon don't do anything like automatically redirecting all 1-star reviews to customer service.

You don't have a glue removal spray? :)

I bought one to get sticker residue off my windshield, but it's proven useful many times since.

Mind, considering how well it removes glue, I wouldn't stick anything that was touched by it in my mouth... but may be okay for the hand end of your chopsticks.

Can you recommend your glue removal spray which is food safe? Because the entirety of cutlery needs to remain food safe, not just the pointy end.

My mother swears by "Goo Gone": https://googone.com/

Of course, after you use it, I would recommend to wash the cutlery.

Here are the ingredients:

   Product Name: Goo and Adhesive Remover Spray Gel
   Product Code: 2096, 2137C
   Ingredients CAS No. Function
   Petroleum distillates 64742-47-8 Solvent
   Aliphatic ether alcohol Withheld Solvent
   d-Limonene 5989-27-5 Solvent
   Polymer Withheld Thickener
   Orange sweet extract 8028-48-6 Solvent
   Solvent orange 60 6925-69-5 Colorant
   Solvent red 18 6483-64-3 Colorant

I would probably use some lens cleaning ether without perfume.

Just wash the cutlery afterwards? Dish soap isn't food safe either for that matter.

I recommend isopropyl alcohol. It’s cheap, versatile and works like a charm for most of your cleaning jobs. Way safer and cheaper than sprays and "super-do-that-thing-4000". No offense to the sprayers.

Not for Austrian road tax stickers. That's specifically what made me get the spray.

Orange oil works wonders. It's explicitly not food safe, but you get that stuff on your hand every time you peel an orange and it's also present in juice. Just rinse them afterwards and wear gloves.

Paste made from sodium bicarbonate and vegetable oil is good at getting sticky label residue off glass jars.

The community guidelines rejection is such BS. I've done thousands of Amazon reviews and get about 1% rejection rate, and it's always baffling as to the cause. You develop superstition over time over what is the cause. I avoid certain words (sexual, violence, mention of other brands), blur our barcodes, etc. "Sticky" would trigger my "uh oh, sounds sexual" alarm and I'd word it something like "tape around chopsticks left adhesive residue". Like I said, superstition.

They must have thought it was a bad dad joke.

Amazon is known for suppressing negative reviews, there are many reports about it. Not sure why the grandparent comment is claiming the contrary - not doing the automatic redirect maybe, but they do remove or just not accept negative reviews.

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