My last interaction with Adobe is a few years back, what I recall is:

I got tricked into the "pay monthly for annual subscription" (it was probably written there, just hidden very good). I then cancelled my subscription and instead of telling me "it runs anyway another 10 months", they let me cancel early, charging me a cancellation fee (which I only realized after it was too late) which was _higher_ than the remaining months.

Now I will never ever buy something from Adobe again.