Adobe deletes Bluesky posts after backlash
petapixel.com
petapixel.com
I don't know if this is a recent policy change, but it is not the complete amount but only 50% of the remaining annual amount as per their website[1].
If it were something involving physical goods or services I can understand, but 50% penalty is still a crazy amount for a hosted software service.
https://www.adobe.com/products/photoshop/plans.html
I am not sure why this should face FTC or any similar mechanism to prevent "deception".
It's written right there:
US$22.99/mo Annual, billed monthly
And if you slightly scroll down the very first question is how much it costs:
> There are several Creative Cloud plans that include Photoshop. You can purchase it as a standalone app for US$22.99/mo. for the annual billed monthly plan or opt for annual billing at US$263.88/yr.
Buying it with the annual billing would save you 1$ per month.
I have seen this model used elsewhere: if you opt in for the yearly subscription, you still pay per month but you save X% over the monthly subscription.
Not sure what could they do to make it more obvious, besides writing big: we only offer yearly subscriptions, although you can pay monthly..
Edit: if you click on buy it, it leads to another option too, the monthly one. Is this the scam one? Because it says you cancel any time...
Edit again: it seems that they did quite some nasty stuff in the past and then US sued them, so now they are more transparent about their subscriptions.
God bless such organizations that sue the hell out of such bad actors until they behave well.
I’m no adobe supporter generally, and sure they could do more, but they take an awful lot of flak for people who won’t read two lines of text and then scream bloody murder.
I hate annual billed monthly but the wording isn't hidden.
I fell for it once. But I’m in India so I just cancelled my debit card and that was that. Good luck to them to chase me through legal means in India. It was still bit of a hassle though.
But you know what? Karma’s a bitch. I think I am likely not alone in having used a cracked version of photoshop for far, far more time than I ever did an actual paid up copy.
I’m not unaware that piracy was part of their strategy for market penetration, and I guess it’s now a case of “we have the market cornered, let’s monetise”.
FTC Takes Action Against Adobe and Executives for Hiding Fees, Preventing Consumers from Easily Cancelling Software Subscriptions
June 17, 2024
https://www.ftc.gov/news-events/news/press-releases/2024/06/...
I do not like Adobe in the slightest, but it's not because of their billing practices.
Anyway I don't really think they deserve a lot of the hate they get, but I do hope this encourages development of viable alternatives to their products. Photoshop is still pretty much peerless. Illustrator has a ton of competitors catching up. After Effects and Premiere for video editing are getting overtaken by Davinci Resolve -- though for motion graphics it is still hard to beat After Effects. Though I do love that Adobe simply uses JavaScript for its expression and scripting language.
It's because nobody actually wants that.
Artists don't like AI image generators because they have to compete with them, not because of how they were trained. How they were trained is just the the most plausible claim they can make against them if they want to sue OpenAI et al over it, or to make a moral argument that some kind of misappropriation is occurring.
From the perspective of an artist, a corporation training an AI image generator in a way that isn't susceptible to moral or legal assault is worse, because then it exists and they have to compete with it and there is no visible path for them to make it go away.
They can also make a legal argument that the training set will fully reproduce copyrighted work. Which is just an actual crime as well as being completely amoral.
> because then it exists and they have to compete with it
The entire point of copyright law is: "To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries."
Individual artists should not have to "compete" against a billion dollar corporation which freely engages in copyright violations that these same artists have to abide by.
I always wonder why people make statements like this. Anyone that knows more than one artist knows that artists uses these tools for a variety of reasons and aren't nearly as scared as random internet concern trolls make them out to be.
That's ignoring the fact that an AI image generator trained without infringing on existing works would have way worse quality, because of the reduced amount and quality of the training set.
If I were an artist, and I made a painting and published it to a site which was then used to train an LLM, I would feel as though the AI company treated me disingenuously, regardless of competition or not. Intellectual property laws aside, I think there is a social contract being broken when a publicly shared work is then used without the artist's direct, explicit permission.
I hate Adobe's subscription model as much as the next guy and that's a good reason to get annoyed at them. Adobe building AI features is not.
Quite an assertion. Why exactly would this be true?
Is the implication of this statement that using AI for image editing and creation is inherently unethical?
Is that really how people feel?
We obviously can never unscramble that egg, which is sad because it probably means there will never be a way to make such people feel OK about AI.
Ethics (as opposed to morals) is about codified rules.
The law is a set of codified rules.
So are these really that different (beyond how the law is a hodge-podge and usually a minimum requirement rather than an ideal to reach for)?
Care to elaborate?
Also, saying artists only concern themselves with the legality of art used in AI because of distaste when there are legal cases where their art has been appropriated seems like a bold position to take.
It’s a practice founded on scooping everything up without care for origin or attribution and it’s not like it’s a transparent process. There are people that literally go out of their way to let artists know they’re training on their art and taunt them about it online. Is it unusual they would assume bad faith from those purporting to train their AI legally when participation up till now has either been involuntary or opt out? Rolling out AI features when your customers are artists is tone deaf at best and trolling at worst.
It's sad that it's funny that you think Adobe is motivated by ethical consideration.
Let's normalize it.
"hostage"
They annually harass me with licensing checks and questionnaires because they really hate you if you run Photoshop inside a VM (my daily driver is Linux), although it is explicitly allowed. Luckily, I don't need the Adobe software that often. But they hold a lot of important old company documents hostage in their proprietary file formats. So I can't cancel the subscription, no matter how much I'd like to.
If I saw news of a huge purge of stolen content on their stock image service with continued periodic purges afterwards (and subsequent retraining of their models to exclude said content), I might take the claim more seriously.
Much better than the transparently vapid marketing-speak
Adobe is cannibalizing their paid C-Suite artists by pumping out image generators to their enterprise customers. How is that ethical? They are double dipping and screwing over their longtime paying artists
Their sales went crazy because everyone was relentlessly pirating their software.
https://www.adobe.com/fireflyapproach/
(I work for Adobe)
They have burned so much of goodwill that the community is not willing to engage even with positive things now.
This broadly is happening to tech as well.
I was actually contacted by someone at Adobe for a chat about disability representation and sensitivity in Japan because they were doing research to gauge the atmosphere here and ensure that people with disabilities were represented, and how those representations would be appropriate for Japanese culture. It really blew my mind.
Law is agreeable hate, in a way. Things that gets enough hate will get regulated out, sooner or later.
"Get artists to use it" is the free square :)
So while I think we're all pretty aware of both sides of the image gen discussion and may have differing opinions about that - I think we can all agree that the genie can't be put back in the bottle. This will naturally lead for those that do take advantage of the technology to outpace those which do not.
Also I applaud Adobe's approach to building their models "ethically", yes they are inferior to many competitors, but they work well enough to save significant time and money. They have been very good at honing in what AI is genuinely useful for instead of bolting on a chatbot onto every app like clock radios in the 1980s.
To people who are on board with the "AI" hype train, there is no ethical problem to be solved wrt. "AI".
Neither side cares.
At least Meta gives their models to the public.
The dark lesson here is that you avoid hate and bad PR by cutting artists out of the loop entirely and just shipping whatever slop the AI puts out. Maybe you lose 20% of the quality but you don't have to deal with the screaming and dogpiles.
Even if you believe everything they say, they are lying by omission. For example, for their text to image technology, they never specify what their text language model is trained on - it’s almost certainly CLIP or T5, which is trained on plenty of not-expressly-licensed data. If they trained such a model from scratch - they don’t have enough image bureau data to make their own CLIP, even at 400m images, CLIP only performs well at the 4-7b image-caption pair scale - where’s the paper? It’s smoke and mirrors dude.
There’s a certain personality type that is getting co-opted on social media like Hacker News to “mook” for Adobe. Something on the intersection of a certain obsessive personality and Dunning Kruger.
Many would argue, myself included, that the most ethical approach towards AI is to not use it. Procreate is a popular digital art program that is loudly taking that position: https://procreate.com/ai
> Hey, we're Adobe! We're here to connect with the artists, designers, and storytellers who bring ideas to life. What's fueling your creativity right now?
> Drop a reply, tag a creator, or share your latest work—we'd love to see what inspires you!
That's such a bland, corporate message. It feels totally inauthentic. Do Adobe (a corporation) really "love to see what inspires you" or do they just want engagement for their new account?
I'm not surprised in the slightest that it triggered a pile-on.
A profile of an up and coming artist doing cool stuff with Adobe software.
A video interview with an interesting team lead at Adobe.
Or just stick to product announcements like various other brand accounts to.
Pretty much anything that doesn't come across as fake engagement bait would probably have been fine.
I am so over pile-ons by people who see themselves as being SO important.
Also: it feels really weird to defend Adobe.
This sounds like a bigger indictment of the platform than anything to do with Adobe.
Adobe could try to offer virtual "office hours" with employees helping people learn to use the software, give something back to their users. Instead they immediately treated it like another marketing channel with a formulaic and lazy engagement bait question that I'm sure they thought would work the same way it does on Twitter and Instagram.
Social media was a catastrophic mistake.
Twitter has the advantage of a broader range so you can escape that while bluesky is almost exclusively used based on strong ideological motivation. It's raison d'etre at this point is basically and highly political so this was bound to happen.
I have at least 100 words on my X muted word list and it's just about usable.
So you followed a bunch of people you didn't like? That says more about you than the platform...
Bluesky seems to focus on curating your own feed, to the point where mass blocklists will block hundreds or thousands of accounts, and not every blocklist is reliable. The "block first, ask questions later" approach is very freeing and I've been practicing it on social media long before it gained traction on Bluesky.
I expect the platform will be very painful for people who believe everyone should be subjected to their opinion (the people who will cry censorship because Reddit shadow-banned them). Good riddance, I'd say; they can be happy on Twitter with the rest of their kind.
On average, my experience has been a lot better. I'm guessing that's mostly because I had to fight and subdue Twitter to exclusively show me content from the people I follow, combined with social media's general attraction to alt-right nutjobs (and of course, Twitter's owner being an alt-right nutjob doesn't help either).
The experience of a person following fantasy football stuff, and another person following politics, will be totally different, regardless of website.
Bsky doesn’t have blue check replies which is a major point in its favor too. I don’t think I’ve ever seen a worthwhile blue check reply, it’s like if one purposefully dredged up the worst YouTube video comments they could find and pinned them at the top.
It's obnoxious, and if the service truly offers a real alternative to Twitter it needs to squash these brigading groups. I get that people don't want to see the posts of brands...so don't follow them. It's incredibly simple. I don't want furry content but I don't run around the platform complaining that some do.
It’s a community of unhealthy social media addicts
I mean, yeah, the place is a kind of minefield these days, but I don't blame people. It just happens.
X is much more of an ideological mix.
I have a very hard time believing that Bluesky is more hostile than Twitter.
Do you want updates? You want new versions? New features? Support?
Single bill it's like buying an IPhone once and then you expect to get a new one for free each year.
No. This was a solved problem decades ago. Purchase includes minor version updates, then you keep it for life without updates. Upgrading to the next version is a choice.
Why did we collectively agree that customer choice does not matter?
Single bill makes a lot of sense for many users.
Why do you think the company is automatically entitlted to rent seeking and the removal of user choice just because they tweaked the ui?
On the one hand, I don’t have much sympathy for Adobe. On the other hand, this whole situation is why I am not on social media these days with the exception of HN and niche subreddits.
Even if much of the criticism they receive is warranted, the social media climate is just so incredibly toxic that I want no part of it.
Feels like there has to be a better way to be social on the Internet, but as time goes on I’m increasingly not sure if humans can handle it once a certain scale is reached.
But I just can't go back to their predatory pricing practices, and the absolute malware of a programme that creative cloud is.
These people drive away normal folks creating an ever more distilled community of unpleasant folks.
How many normal people are going to hang around places like reddit and bluesky that are seemingly now filled with hate and conspiracy theories.
Pretty sure they trashed their own brand with their subscription model. They're finding that out now.
I jumped to Affinity apps years ago when Adobe required a subscription — never looked back.
you make that sound like a bad thing
Crocodile tears for the poor company that got drunk on enshittifying its own brand and now has to sleep in it. Adobe's takeover is like it freebased Private Equity and now complains that it has no friends. The TOS change to have AI train on all your art is really what broke people.
It may never be a Twitter alternative in the sense of making anyone a billionaire, but I'm okay with that.
Hilarious thin marketspeak. But sure, blame the social platform.
I think this is one of the most profound statements I've read all year. Perfectly sums up all the quiet backlash by middle America against the trolls that have pulled the party into extremes.
It's not that they're bad people, they just get over excited and nobody wants to deal with the headache right now.
I see it at work in the lunch room conversations where someone starts spewing passive aggressive hate and it really kills the vibe.
Qoppa PDF Studio is a great alternative to Adobe Acrobat.
Both offer perpetual licences.
Like you I rarely open Photoshop, maybe once or twice a month.
After using and promoting their products for years to create our work, the switch off access to view or print any of it unless we keep paying blackmail monthly fees.
I don't want to edit my old work, but to lock me out of viewing it is nothing short of BLACKMAIL. As people change jobs or retire, they lose all access to their work. Sick.
Ogh, nvm, lol this platform has real users that actually engage about their opinions?
dips out
“Whoever, with the intention of obtaining financial gain, causes another person to enter into a financially disadvantageous arrangement, or otherwise dispose of their own or someone else’s assets, by means of deception, or by exploiting a mistake or their inability to understand the nature of the action undertaken, shall be liable to imprisonment for a period of 6 months to 8 years”
Adobe ought to be glad anyone still cares about them.
Sadly what I know them mostly for now is their vermin web services major eCommerce companies seem to love to use (sad for the consumers stuck using this garbage). I see "adobedtm.com" domain show up constantly in noscript plugins, and I know nothing good can come from them, but NOT allowing it usually breaks the websites. I really, REALLY try not to do business with companies using adobe in their web services for this reason.
When you are an adult not in school you probably don't need "all apps" and it is relatively inexpensive to get just the product you use.
Anyway, they are still around because they still have some of the best set of features, and are industry standards, though this may change in the future and in some areas is already in progress (and I welcome that! They need competition to push them)
And 20$/m is not what I would call "very expensive" in the context of a professional product used by people and companies who make a profit from it. By comparison, Autocad and Revit are 350$/m each
I think I would have had more respect for Adobe if they had left the posts up.
Blender is slowly taking over 3D, why can't 2D be disrupted similarly?
If you do not like products you switch to a competitor. That is the fundamental assumption on which the system is built
Is it a failure of Bluesky to never become the global town square, if it means being a place where a brand can't find it a safe space to promote itself?
Can a social network thread the needle of having enough traffic to be worthwhile but not so much as to attract the Eternal September?
No, because that's an oxymoron. There is no such thing because a precondition for a town square (which in reality is a community of people, not a place) is that there exists shared set of values, context and conduct between its members. The state of nature on a global platform, just like in a megacity is to be an anonymous, atomized individual who ideas or products can be sold to.
Every "AI" artist right now - https://m.youtube.com/watch?v=Sjnr_tLLKQ0
What are they migrating to?
With Krita and Photopea, my need for photoshop, previously paid by my employer, is gone.
2) to Affinity Photo & Designer (perpetual license)
Now they can know why their sells are platoning at least and people would churn as must as possible.
The people who decide to write a scathing reply to Adobe's Bluesky account are irrelevant outside of their Bluesky bubble.
But mostly, when they first started the subscription model I wasn't furious about it - until I realised I was stuck on a yearly plan, and I'm usually pretty good at detecting when I'm being tricked into that. A part of me doubts I was ever asked correctly.
Offering a discount to new customers while no discounts for existing, loyal customers always seemed backwards to me. Back in the Zortech days, we'd offer upgrades to existing customers at a steep discount.
That's part of the difference. With a subscription model, you don't need customers to want to buy your upgrades (they're forced to pay for them), you benefit the most from locking them into your ecosystem as best you can. Adobe doesn't want to make existing customers happy, they want to make it difficult for unhappy ones to stop paying every month. At that point, discounts to new customers makes sense, since it traps new people into paying you.
I understand that you can charge monthly if you provide a service. You can charge monthly for SaaS or PaaS, but charging monthly for a desktop application can't win the goodwill of the people.
> has left Adobe’s standing with many photographers in shambles
What does this mean? Do normie photographers have any realistic choice except Adobe products? Are their sales falling? I doubt it. This quote reads like sour grapes.HOWEVER, 60 a month is too high for a product quality that is tanking. I was okay with it the first few years, but PS and Illustrator's performance noticeably have gone straight to shit for absolutely no benefit except for a little stupid gimmicks that offer zero productivity boosts. Indesign, they've mostly left alone, which I'm happy about because it's like Oreos. Stop fucking with the recipe, you made the perfect cookie. There are no more kingdoms to conquer. Simply find performance boosts, that's it. The reliability of my files and getting work done is more important than anything else. Truly. That's what Adobe USED to stand for. Pure raw UI intuitive productivity and getting shit done. Now, it's a fucking clown show that cares about their social media and evangelism.
I hear on the video side they've super dropped the ball, but I'm not much for motion graphics outside of Blender.
Stop with the bullshit "telemetry" garbage that bogs down my computer and AI scrapping of our data. Old files that used to run fine on my older computers run like shit on my new one. I know damn well there's bullshit going on in the background. That's 80% of the issue. The other 20% of problems are running of the mill stuff.
I am perfectly happy paying for functional, productive software. 60 bucks a month for that is fine as a freelance graphic designer and marketer. However creative cloud is quickly becoming dysfunctional and unproductive. That's the problem.
Renting software is just plain a raw deal for the users. It's more expensive, plus you don't get to keep it after you stop paying. The only one who wins is the vendor.
Yes? It's pretty normal to take out a loan or use a credit card to purchase tools to setup your career for years to come. That budding graphic designer probably spent $2000+ on a new Mac. Honestly though subscriptions only make sense for business customers, they really fuck over the home users that would like to buy the software once and use it for several years. Hobby photographers and such are either priced out of the market, or stuck with old computers running older versions from before the subscription push.
> I don't like subscriptions but that's not the biggest problem. The biggest issue is Adobe's software has been getting worse as the years have passed. It's slow, incredibly buggy, their new features are often an embarrassment, and Adobe seems to do nothing other than increasing prices. And therein lies the issue with subscriptions - the user keeps paying higher prices and the company has zero motivation to fix bugs
I wonder how hard it is to create the core functionalities of Adobe Photoshop. Maybe many people have different definitions of what are the core functionalities, thus turning making a replacement software very tough.
If open source projects and other companies had gathered around an open file format, maybe there would be some leverage, but they all use their own formats.
Maybe shouldn't have listened to asshat MBAs and overpaid management consultants that infiltrate your boardroom with their "haha number go up" bullshit
You have to be pretty bad at your job to misread the room so terribly. Just taking a casual look at Clearsky’s block rankings would show how many lists are specifically blocking and targeting brands, griftos, fascists, and bigots of various stripes, and likely dissuade you from approaching the community without some form of battle plan.
Treating BlueSky like a “new Twitter” is a dangerous mistake to make, something Adobe learned the hard way. To make matters worse, they also poisoned the community well to the point there’s a fresh witch hunt out for brands and companies to add to block lists, thus harming everyone else’s “engagement”.
Companies like Adobe and other major tech players have enabled the hostile environment we see growing every day. It’s no wonder that disingenuous posts like this from predatory companies receive such a backlash.
The reality is that Adobe has a large team of engineers to create and maintain several high end professional digital art creation tools. They also frequently add new and excellent features to those tools. That costs money. This money has to come from somewhere.
With the old model Creative Suite 6 Master Collection cost over $2600. They updated that software every two years. The maximum Creative Cloud subscription today costs $1440 for two years. They even have a cheap Photography plan for $20 a month with Photoshop and Lightroom. That’s $480 for two years. Photoshop 6 cost $700+ alone all by itself with no Lightroom.
Why would Adobe allow for much lower prices, even considering inflation? Because they get reliable cash flow. Money keeps coming in regularly. That’s much easier for keeping people employed and paid than a huge cash infusion every other year and a trickle until your next release. It’s just not feasible to sell software that way anymore.
Of course the argument is that with the old model you didn’t need to update. You could just pay for CS5 or 6 and use it forever without ever paying again. That’s true. And I guess that’s viable if you are want software that is never updated, never gets new features, and never gets bugfixes and support. I would argue that a user that can get by without updating their tools, and has no use for new features, is not a professional. They can get by with free or cheap competitors, and they should.
Professional digital artists do need and want those updates. They are the kind of people that were buying every version of Creative Suite in the old model. For those users, paying a subscription is a huge improvement. It keeps the updates and bugfixes coming regularly instead of rarely. It funds development of new and powerful features. It keeps Adobe solvent, so the software doesn’t die. It lowers the overall price paid by the user significantly.
Plenty of things we can criticize with Adobe. Bugs they haven’t fixed. Crashy software sometimes. Products they come out with and then give up on. Doing dark patterns and fees to prevent people from unsubscribing. But the subscription model itself is a net positive compared to the old way.
It’s a very good incentive to keep the entire company on their toes. Adobe will have to keep making new features for people to justify paying for a new version, instead of rehashing the same software, and then rent-seek with a subscription.
As a "professional" I have zero interest in renting the tools of my trade.
My understand is that Adobe deliberately made it difficult to cancel. I don’t even use Adobe, yet am well aware of their antics, indicating how far bad behaviour spreads via word of mouth.
Honestly, i wish Adobe would still offer the conventional license, but with an additional hosting option that consumer can *choose* to activate and pay more for, or not...so that, basically:
* I pay a one-time license to use photoshop offline - and for however long i wish (understanding that after its end of life i may not eligible for security updates, but that's fair)
* Now, for storing of files, i would need to of course store them locally on my machine.
* But, if i *chose* to pay an ongoing subscription, that is when Adobe would host files for me....so i can still use their product offline, and they only charge me for use of online file storage...and i wouldn't mind if there were a premium on that charge, since i get that i would be paying for an ongoing storage service.
That gives me choice, it gives them money (both for licensing and ongoing hosting subscription), and i would figure everyone would be content....
...but, i guess the current world does not work that way, eh? So, i guess i will continue to avoid their products, heading towards alternatives like photopea, Gimp, etc.
Yeah this is why Bluesky will never be a serious and widely used social platform. It's the same sort of cesspool as the right-wing alternatives that popped up a few years back, just more self-righteous.
You can also run Blockenheimer on likes and reposts for any especially toxic anti-AI takes to catch huge chunks of them: https://blockenheimer.click
They really didn’t think this one through.
Seriously, people on Twitter demand I debate them about the validity of my life. That has yet to happen on BlueSky.
Undoubtedly Adobe has legions of users who take a more nuanced view of Adobe and who would also be the type to use Bluesky. And yet.
I'd consider the complaints to be essentially the emotions that come up when people covet unaffordable privately created property.