It's really not. The hardware is so good that I put up with it, but it is a bad OS in so many ways. My dream laptop would be a MacBook with a normal keyboard layout and running a well supported version of Linux.
If you're used to Linux (I am) it feels there are lots of quality of life changes, but I realized it's because I'm used to Linux.
The OS itself is fine.
Patience goes a long way for a harmonious relationship.
They were whiny shits.