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Car rental companies are the worst because they actually act like the mafia. "It would be a nightmare if something happened to the vehicle...we are forced to charge £1500 for each and every separate piece of damage". Actual quote from an employee of Enterprise while trying to upsell me extra insurance

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This is a ridiculous way to view things.

Of course, it is their job to try to upsell you insurance.

In the US though, the insurance is completely reasonable if you want to have no risk. Drop the car off with no risk of a ding or scratch for a few bucks.

Framing it like the mafia loan sharking is completely absurd.

Sure but I don't think he even implied the rental company would smash it?

They implied they would screw me up to the maximum amount possible, beyond any cost of the actual repair

Car rental companies, not this one to be fair, are well known for finding hidden and unrecorded damage when you return too

But the company isn't called "Mafia" so I guess my comparison doesn't hold any water right?

Ye I was mainly pointing out that the mafia also cause the damage when you don't pay the "fee" in the classical use of the saying.

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