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My cell phone (Pantech 5000) has a qwerty keypad. It doesn't have the old rotary phone style letter-number association. I know many people whose phones don't have this.

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Ok, but you can't do dtmf with querty, so its use in a call center is somewhat less important.

With standard numbers, you could use any touch tone phone.

What I mean is the map of 2 to a,b,c is fading fast. I can't figure out how to dial 1-800-CALL-ATT by looking at my phone, much less my email address.

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