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sure you can, take your business elsewhere

It’s a minor (but annoying) issue to make the reason to migrate 1,500 users. Who many of which would still need licenses for Excel anyway.

Microsoft being annoying and frustrating and having so many issues is why I have a well paying job in IT.

that sounds like the lump of labor fallacy. there's plenty of things to do in IT besides babysitting hypocrite hypergiants.

I hear you, but some people just want an easy high-paying job where they essentially work a few hours a week. Not everyone wants to fold proteins.

Because I get to make those calls, not people two or three or four levels above me.