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Comment by noisy_boy | Hacker News Reader

The biggest issue Framework have right now is shipping. I can order a ThinkPad practically anywhere. No so with Framework - they are literally leaving money on the table from what I would assume their core segment: affluent tech savvy users trying to get off the planned obsolescence cycle.

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I'm not sure I follow. Your complaint is that Framework only sells direct and not through retailers?

No, there is a lot of us who live in countries that framework doesn't ship to.

ditto (insert sad puppy face here)

And if you use a mail forwarder, they deny your warranty.

Tell me you're from the US without telling me you're from the US.

Jokes aside, I had to wait years for Framework to finally allow shipping via a friend in Berlin. I think they ship to Sweden now—they seemed to have an unfortunate misunderstanding that they needed to produce a Swedish keyboard and translate their website before shipping here, which of course is poppycocks.

I am pretty sure that if you have reached the point that you are ordering a laptop online from a brand unknown to the general public, it means you are past the point you need the actual physical keys to match your keyboard layout on your OS settings. You could just have blank keys.

To be fair, some international keyboard layouts actually have variations of key shapes and locations. The shape of the Enter key and the cluster around it is the main example. So it's more than just the labels.

I own both ISO and ANSI keyboards on different laptops and use the same software keymap. I don't think it is such an important factor as I switch from one to another without thinking about it.

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