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Kitboga already deployed a counter-scam LLM that calls scammers to waste their time. The goal is to keep them on the line as long as possible.

I’d love to hear more. What are they seeing?

Unfounded. Assuming automated/voice-enabled assistants will spam for opening times, price & description of products/services, scheduling/booking, etc.

In the long run it'll be an arms race but the transition will be rough for businesses as consumers can adopt these tools faster than SMBs or enterprises can integrate them.

And enterprise call centers