> Does this include thermals on batteries?
Yes, not just batteries, but we collect cell level temperature for all cells in all batteries.
> And how much power is spent on keeping them at the optimals?
We run an AC unit on every container to keep them cool. (Its in the NV desert so never any need for a heater)
> What about SoC/SoD figures?
We do compute estimates of SoC but as you probably know charge state isn't always easy to estimate. All we really know is voltage, c rate and time.
> I can sort of name ballpark figures for the above, the thing I can't get is how this can even approach profitable w/o hype and subsidies.
There is certainly risk involved with any investment. But when you are buying batteries at the scale we do the price is probably much lower than you are thinking. And if we do properly gather all the warranty data then the risk of loss on battery failure is minimized.