https://www.anthropic.com/engineering/building-effective-age...
"- Workflows are systems where LLMs and tools are orchestrated through predefined code paths.
- Agents, on the other hand, are systems where LLMs dynamically direct their own processes and tool usage, maintaining control over how they accomplish tasks."
What Anthropic calls a "workflow" in the above definition is what most of the big enterprise software companies (Salesforce, ServiceNow, Workday, SAP, etc.) are building and calling AI Agents.
What Anthropic calls an "agent" in the above definition is what AI Researchers mean by the term. It's also something that mainly exists in their labs. Real world examples are fairly primitive right now, mainly stuff like Deep Research. That will change over time, but right now the hype far exceeds the reality.